Gaming on PS4 is all about experiencing a hardware-software cohesive operation. This combined performance ensures you have an excellent multimedia and gaming experience. However, when PS4 takes an automatic system update, several users complained that they faced a SU-42118-6 error message.
People said that the PS4 Error SU-42118-6 occurred on their system right after restarting their console after an automatic or manual system update. Whenever the console displays the message, you fail to connect to your system with the remote.
In fact, each time the system shuts down, it requests you to go for a system update before joining an online game. Error messages like this can be disappointing, especially when you try to join an online multiplayer game.
We have the perfect solution to fix this error in no time. Understand what a SU-42118-6 error means and follow the suitable hacks to fix this error.
What Does A SU-42118-6 Error Code Mean?
PS4 users frequently come across the SU-42118-6 error. In most cases, you will face a loop of trouble with restarting your console. Unlike other PS4 console errors, this is not a software issue.
You will come across a PS4 Error SU-42118-6 message when there is a broken connection thread between the BD-ROM and your console motherboard.
The error randomly appears on the console screen after you disassemble the console for cleaning purposes or when you try to update the software manually.
If the re-assembly of PS4 hardware wasn’t proper, it could trigger the error message, causing your system to shut down randomly. An improper assembly of hardware parts causes disruption in the BD-ROM and motherboard communication, leading to the error.
In a way, the error code also indicates that your PS4 console has failed to find a suitable firmware update file. If the firmware in your PS4 is outdated, you are likely to get a black screen with the SU-42118-6 error message. All you see is an “OK” button at the bottom of the screen to exit.
Before you try any of the given fixes, check if the BD-ROM connection between the motherboard and drive is working properly. If you come across broken tabs, get a replacement for the damaged part.
How To Fix The PS4 Error SU-42118-6?
Fixing Error Code SU-42118-6 is not the same as other error codes. There can be different factors behind the error message, and you need to try different methods for fixing them.
You can always use a third-party repair tool for fixing all the errors. These tools will autodetect and fix the error source. But to get the best solution, we recommend manual fixing.
Fix 1: Replacing The PS4 Disk Drive
In most of the cases, we have seen a positive response in SU-42118-6 error removal as the error happens because of faulty hardware. However, all these users have said that replacing the PS4 disk drive temporarily removes the error message. But if the error message reappears on your screen, update your console system after the HDD replacement.
Fix 2: Rebooting The PS4 Console Via Safe Mode
The Safe Mode rebooting usually works for every error code removal in PS4.
- Completely turn off your computer > Ensure the system is not in “Sleep Mode” > leave your system for a minute.
- Press the “Power” button and hold until you hear two beeps.
- Upon the second beep, you will enter the “Safe Mode Menu.”
- Use a USB cable to connect your PS4 console with the DualShock Controller > Click the “PS” button to initiate pairing.
- Once paired, restart your PS4 console.
- Press “X” on your console for rebooting through Safe Mode.
Check if your system still reflects the Error message after rebooting. If yes, we move on to the next method.
Fix 3: Updating Your PS4 Console in Safe Mode
- Ensure that your system is completed turned off > Avoid Sleep Mode.
- Download the latest PS4 firmware version > Save the downloaded file on an external hard drive or USB drive.
- If your PS4 console has an ethernet connection, you can download the update on your PS4 directly (A Wi-Fi connection will not work)
- Press and hold the “Power” button until there are two beeps. Release the button after the second beep and wait to enter the Safe Mode.
- Connect your PS4 console with the DualShock 4 controller through a USB cable > Press the “PS” button on your controller and proceed.
- Scroll and select the “Update System Software” option > Press the “X” button.
- From the update menu, choose “Update Using Internet” if there is an ethernet connection. If you don’t have ethernet connect, connect your USB drive to your PS4 console and choose the option for “Update from USB Storage Device” instead.
- Let your PS4 update to the latest firmware version through Safe Mode.
- Let the process complete > Reboot your PS4 > Check for error code persistence.
- Restart your PS4 console in Safe Mode and check if the error code still persists.
Fix 4: Initializing The PS4 Console Through Safe Mode
- Power off your PS4 console completely >Ensure it hasn’t gone to “Sleep Mode.”
- Press the “Power” button on your console and hold until you hear two beeps > Two beeps indicates that your system has entered the “Safe Mode Menu”.
- Use a USB cable to connect the DualShock 4 Controller with your console> Press the “PS” button on the controller for pairing the devices.
- Navigate to “Initialize PS4 (Reinstall System Software)” > Click on the “Yes” option > Press “X.”
- Restart the PS4 console
- Check if the SU-42118-6 error message still persists.
Fix 5: Restore The Default Settings on Your PS4 via Safe Mode
- Ensure your PS4 console is completely turned off.
- Press and hold the “Power” button on your PS4 console and wait till you hear two beeps from the system
- Your console enters the “Safe Mode Menu” 5-8 seconds after the second beep.
- Connect the PS4 console with the DualShock 4 Controlled using a USB cable via Safe Mode.
- Press the “PS” button on the controller to pair it with the console.
- Scroll the Safe Mode Menu > Select “Restore Default Setting” from the menu option.
- Click “Yes” > Press “X” on the controller to restore the default settings on your console.
Error Code SU-42118-6 being a hardware problem can be easily fixed with any of these five hacks. In the majority of cases, faulty hardware is likely to trigger the error code.
Once you replace the HDD, it should solve the issue immediately. If the error is still persisting, you can always troubleshoot and restore the default settings on your PS4 console.
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