How to Fix Netflix Error Code NW-3-6?

Technology is not always picture-perfect. Anything can happen at any time. When you have had a long hectic tiring day at the office, and once you return to home, you want to sit in front of your TV, watch Netflix, and enjoy, but you discover that Netflix is not working! Frustrating, right? Such streaming services often need to face various bugs and technical problems. At that time, you could not enjoy your much-loved shows.

However, if you see the Netflix error code NW-3-6 code instead of your favorite TV show, worry not. We are here to help you out. Fortunately, we are aware of how to handle this error. This error generally occurs because of configuration problems.

What the reason behind this error is, and how you can fix it that we will help you to understand.  

Therefore, read on to learn more about it.

Before we dive deep into ways to fix this error, let us first understand what are the reasons of occurring Netflix Error NW-3-6 and a message – ‘’We are having a problem connecting to Netflix. Please try again or visit:’’.

What Are the Reasons Behind Netflix Error NW-3-6?

Mainly there are two factors that can cause the Netflix Error NW-3-6. They are as follows.

1. Configuration Problems

It simply means that your internet service provider or your device has some issue. This issue is stopping you from streaming Netflix on your particular device.

  • Internet Connection Issues

It might happen that there is an error or some holdup in your internet connectivity or speed. If this is the reason then it might be the reason of Netflix error NW-3-6.

How to Resolve Netflix Error Code NW-3-6?

There are the following methods that you can try to fix Netflix error code NW-3-6.

1. Start Over Your Device

  • The first solution that you can try to solve the error is to restart your device. All you need to do is shut down your device and restart it after sometime.
  • After that, you need to try to log in to your Netflix account.
  •  Then, start streaming to check whether the issue is fixed or not.
  • If this solution does not work for you, read on for more possible solutions.

2. Check Your Internet Connection

To check your internet connection, you can make use of two methods.

a) Start Again Your Router/Modem

  • To do this, you need to press the power button on your router and shut down it.
  • After 10 to 15 seconds, again press it to switch on.
  • Then, again start your device and check if Netflix is working appropriately or not.

b) Make Use Of a Wired Connection

  • It means you need to use a cable that links your Wi-Fi modem to your device.
  • Before you opt for this solution, do not forget to turn off your streaming device.
  • Also, turn on the modem first and then wait for a few seconds to see whether or not it establishes a connection before turning on your device.

3. Disconnect Your VPN

  • Are you using a virtual private network? If yes, try to turn it off. It might happen that your VPN is preventing Netflix from seeing your region.
  • It could ultimately trigger geofencing according to regional content restrictions.
  • So, turning off VPN might fix the issue and make your Netflix work again.
  • If you are not using VPN, we recommend you to contact your internet service provider and make sure that your router/ internet connection is stable to stream Netflix without triggering any bandwidth problems.
  • If you have a gaming console or any other device aside from PC/laptop where issues are arising, then follow the below solution.

4. Authenticate The DNS Settings

  • It might happen that during the configuration, your device comes across various issues which can be the reason for them to corrupt your IP address or DNS. Well, it can lead to an error as you are using Netflix.
  • All you can do is re-configure by following the below-mentioned steps to avoid any unethical data.

For PlayStation

  • To re-configure PlayStation, you need to first visit settings.
  • After that, select Network Settings -> Internet Connection Settings
  • Then, choose customs.
  • Now, select Wi-Fi.
  • For IP settings, now select Automatic.
  • After that, tap on -> “Do Not Set for DHCP hostname”.
  • Set DNS settings to Automatic.
  • Now, set MTU as Automatic.
  • For Proxy Server, you need to choose the Do Not Use option.
  • Save all necessary changes and choose Test Connection
  • In the final step, start over your console and try to watch Netflix again.

For Xbox

For Xbox, follow the below steps.

  • Start your Xbox device
  • After that, go to settings -> System settings.
  • Now, choose Network -> choose Configure Network.
  • After that, check DNS settings & choose Automatic.
  • Now, pause for a few seconds, and after that, resume your Xbox device and try to stream Netflix again. It might fix the issue.

All the above-mentioned troubleshooting steps can work for the following devices.

  • Smart TV
  • Set-top box
  • Amazon Fire TV/Stick
  • Roku
  • PlayStation 4
  • PlayStation 3
  • PlayStation 5
  • Xbox One
  • Xbox 360
  • Blu-ray player
  • Xbox Series X/S

If any of the above-mentioned solution does not work, you can contact Netflix Help Center.


In a nutshell, to fix the Netflix Error Code NW-3-6, in this post, we have shown four different solutions to you. If you have come across such a type of error, you can try these solutions. Also, if you have any better solutions to fix these errors, you can share them with us in the comment section below.

There is also one thing that we have not told you – if you have tried everything that we have suggested above and nothing seems to work, sometimes there will be an issue with Netflix. If their server is temporarily down, you cannot do anything about it. All you can do is wait for a while and try streaming again. Hopefully, it will resolve the issue.

However, most of the time, it is not Netflix but your internet connection that causes the issue. Try any of the above solutions to fix the error, and keep watching your favorite content on this streaming device.

So, which solution has worked for you? Let us know in the comment box below.

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